Morgan joined The Piedmont Group in 2015, to help service our clientele. Currently, she leads the customer service team as our Customer Service Manager. A typical day for Morgan includes assisting the staff, working on office administration, and keeping everyone organized. Her favorite days are when she can help solve a difficult billing question or spend time planning future projects for the office. Morgan’s biggest passion at The Piedmont Group is developing continual employee training. In this industry, and in life, you never stop learning. Morgan is licensed in Property & Casualty and Life & Health. She holds the Certified Insurance Service Representative designation from the Society of Certified Insurance Service Representatives. Morgan graduated from Shepherd University in Shepherdstown, WV with a concentration in Financial Planning and a fashion minor. Morgan lives with her husband Kevin and dog Lindy in West Virginia. In her free time, she enjoys playing with Lindy, reading, and learning Korean.